I understand that unanticipated events happen occasionally in everyone's life. In my desire to be effective and fair to all of my clients I have adopted the following policies:
Please let me know at least 24 hours prior to your scheduled appointment if you have to cancel. This gives me the opportunity to offer your spot to another client. Cancellations within less than 24 hours notice and no-shows will result in full service charges or voidance of gift certificates. Cases of extreme emergency might be considered exceptions.
I care about the safety of my clients. That is why I ask you to reschedule if you are sick. If you show up and I decide that your condition/symptoms may be a health hazard for other customers and/or myself, I reserve the right to refuse service. You agree to have your temperature taken and to fill out and sign a COVID-19 questionnaire before each treatment. If you experience symptoms of a common cold, I still ask you to reschedule. During these uncertain times I am electing to err on the side of caution to be especially careful with your health as well as my own. I appreciate your understanding.
Appointment times have been arranged specifically for you. If you arrive late, your session may have to be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session that you had originally booked.
Payment: Full payment is due at the time of treatment.
Other: All manual therapy and bodywork offered is strictly non-sexual. ANY illicit or sexually suggestive remarks or advances will result in immediate termination of the session, and the client will be liable for payment of the scheduled appointment.